FILE A CLAIM

Options To File An Insurance Claim:

  • In the event you need to file a claim, please contact MTM during normal business hours.
  • If MTM is not open, you always have the option of contacting your carrier directly (see below for further details.)
Feel free to contact us by phone, email or use our online form below. We are ready to help you through this difficult time.

Contact Us During Our Regular Business Hours  Monday through Thursday 8:30 am -5:00 pm and Friday 8:30 am to 3:00 pm.

**Please be advised that we cannot bind or alter coverage via fax, voicemail, text, DocuSign or email**

Non Business Hours - 24 Hour Claim Reporting

If there is an emergency and you need assistance. 
 
If you experience a loss during non-business hours, you can contact your insurance carrier directly. Our carriers are conveniently listed on the Carrier Directory.

For more emergency information go to our claims page.
 

Message Us

If you wish to contact MTM via email please fill out the form. 

We will be in touch as soon as possible (during regular business hours). 

**Please be advised that we cannot bind or alter coverage via fax, voicemail, text, email or social media.**


(DO NOT ENTER PERSONAL SENSITIVE INFORMATION )

Contact Us

Carrier Directory

Hagerty Logo

HAGERTY INSURANCE

Billing: 888-220-9565

Marine Claims:   800-762-2628,

Option #3

Report A Claim Make A Payment
Hanover Logo

HANOVER INSURANCE GROUP

Billing:  1-800-573-1187

Report A Claim Make A Payment
The Hartford Logo

THE HARTFORD

Auto & Home Claims:  

1-800-243-5860

Business Claims: 1-866-967-5256

 Business:  1-800-327-3636 

Report A Claim Make A Payment Mobile App
Mass Property Insurance logo

MPIUA / MASS PROPERTY INSURANCE

Report A Claim Make A Payment
NLC Insurance logo

NLC INSURANCE COMPANIES

Report A Claim Make A Payment
Openly Insurance logo

Openly

Billing: 888-808-4842 Option 1

Claims: 888-808-4842 Option 2

Report A Claim Make A Payment
Plymouth Rock logo

PLYMOUTH ROCK ASSURANCE

Personal Claims: 1-844-242-3555

Report A Claim Make A Payment Mobile App
Quincy Mutual Group

QUINCY MUTUAL GROUP

Billing: 1-800-951-2100  x5390

Glass Claims: 1-866-423-7197

Report A Claim Make A Payment
Safeco Logo

SAFECO INSURANCE

Roadside Assistance:  1-877-762-3101

Report A Claim Make A Payment Mobile App
State Auto Insurance logo

STATE AUTO INSURANCE

Billing:   1-800-444-9950 , Option 3

Glass Claims Only: 888-504-4527

Report A Claim Make A Payment
MAPFRE Insurance logo

THE NORFOLK & DEDHAM GROUP

Billing:  1-800-688-1825

Report A Claim Make A Payment
Travelers Logo

TRAVELERS

Claims Individuals: 1-800-252-4633

Claims for Business: 1-800-238-6225

Roadside Assistance: 1-800-252-4633  Option 3

Report A Claim Make A Payment Mobile App