FILE A CLAIM
Options To File An Insurance Claim:
- In the event you need to file a claim, please contact MTM during normal business hours.
- If MTM is not open, you always have the option of contacting your carrier directly (see below for further details.)
Contact Us During Our Regular Business Hours Monday through Thursday 8:30 am -5:00 pm and Friday 8:30 am to 3:00 pm.
**Please be advised that we cannot bind or alter coverage via fax, voicemail, text, DocuSign or email**
Address
Phone
Non-Business Hours - 24 Hour Claim Reporting
If you experience an emergency or a loss outside of our regular business hours, you can contact your insurance carrier directly. All carrier phone numbers are conveniently listed in our Carrier Directory.
For additional emergency resources, please visit our
claims page.
Message Us
**Please be advised that we cannot bind or alter coverage via fax, voicemail, text, email or social media.**
(DO NOT ENTER PERSONAL SENSITIVE INFORMATION )
Contact Us
Carrier Directory
Commerce Insurance
Billing: 1-800-922-8276
Claims: 1-800-221-1605
Foremost Insurance
Billing: 1-800-532-4221
Personal Claims: 800-527-3907
Business Claims: 1-866-967-5256
HAGERTY INSURANCE
Billing: 888-220-9565
Claims: 1-800-385-0274
Marine Claims: 800-762-2628,
Option #3
HANOVER INSURANCE GROUP
Billing: 1-800-573-1187
Claims: 1-800-628-0250
THE HARTFORD
Billing: 1-877-896-9320
Auto & Home Claims:
Business Claims: 1-866-967-5256
Glass: 1-877-687-1279
Business: 1-800-327-3636
LIBERTY MUTUAL
Claims: 1-833-218-0215
MPIUA / MASS PROPERTY INSURANCE
NLC INSURANCE COMPANIES
PLYMOUTH ROCK ASSURANCE
Billing: 1-866-353-6292
Personal Claims: 1-844-242-3555
QUINCY MUTUAL GROUP
Billing: 1-800-951-2100 x5390
Claims: 1-800-490-0047
Glass Claims: 1-866-423-7197
SAFECO INSURANCE
Billing: 1-800-332-3226
Claims: 1-800-332-3226
Roadside Assistance: 1-877-762-3101
SAFETY INSURANCE
Billing: 1-800-951-2100
Claims: 866-272-9267
Outside MA & NH: 617-951-0600
STATE AUTO INSURANCE
Billing: 1-800-444-9950 , Option 3
Claims: 1-800-766-1853
Glass Claims Only: 888-504-4527
THE NORFOLK & DEDHAM GROUP
Billing: 1-800-688-1825
Claims: 1-800-688-1825
TRAVELERS
Billing: 1-800-842-5075
Claims Individuals: 1-800-252-4633
Claims for Business: 1-800-238-6225
Roadside Assistance: 1-800-252-4633 Option 3
